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Help Center

 

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Video Tutorials

How to Create an Account for BSO OffStage How to Make a Pay-Per-View or Voucher Purchase How to Use Video Playback Controls...View All

Account Help

All users must create an account through the offtstage.bsomusic.org site to view content. This account is separate from the BSOmusic.org login that you use to purchase tickets. Click the “Register” option in the upper right corner of your screen to get started. After you create an account, you will need to return to the home page to purchase access to content using Pay-Per-View or by entering a voucher code.Account FAQ: How do I sign in? Once you create an accoun...View All

Content Information and Help

How do I access my purchased content? After you login to the site, find the episode you purchased on the home page and click on it to view the episode landing page. Then select the “Access Video” button. Can I watch a concert more than once? Concerts will remain online until the end of the 2020-2021 season. Once you have purchased a performance, you will continue to have access to it for as long as it remains on the site. How long will I be able to watch the conce...View All

Ordering and Payment Help

What purchase options are available? Users may purchase access to individual episodes at $10 per episode. How do I purchase the content? To purchase individual episodes, select the episode you wish to purchase from the home page. Click “Pre-Order” or “Access Video,” select the Pay-Per-View option, and follow the prompt to enter your credit card information. What payment methods do you accept? Content and subscriptions can be purchased using any majo...View All

Streaming Info

At present, BSO OffStage content can be viewed on your television using Chromecast or Airplay as well as with native apps for BSO OffStage that are now available for Roku, iOS, and Apple TV. An app for Amazon Fire TV devices is still in development....View All

How to Contact Us

Customer support for offstage.bsomusic.org is provided by the BSO Ticket Office. To reach us, you can fill out our contact form, e-mail us directly at offstage@bsomusic.org, or contact us by phone at 877-276-1444. Customer support is available Tuesday-Friday 10am-5pm, and Saturday 12pm-5pm....View All
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